Book Synopsis:
In the top ?% of sellers on Amazon.com, The Change Management Pocket Guide has helped hundreds of organizations effectively manage change.? The Change Management Pocket Guide is a fantastic resource for people who need to make change happen. This tactical, hands-on guide will lead you through the steps in the entire process from planning for a change through sustaining new ways in your organization.
The Change Management Pocket Guide provides 27 valuable change management tools that can be easily customized for any organization. These tools are detailed, flexible, and scalable. Many can be used throughout the project or with different audiences.
Why We Wrote the Change Management Pocket Guide
As companies try to gain or sustain a competitive advantage, they are constantly looking for ways to work faster, smarter, or leaner.? Whatever the reason, your organization is likely facing the challenges of change.? A strategy that used to last 10 years might work for a year in today?s environment.? ?Change or die? has become a mantra in many organizations. The competition will sense complacency like sharks sense blood. If you are at rest, you are at risk.
But the cards are stacked against organizations that want to change.? In 2001, the Hay Group estimated that 70% of all change initiatives fall short of expectations.? They found that ?people issues? are the primary hurdles to success:? inability to lead, ineffective sponsorship and teams, management?s ability to execute.? And studies since that time have only confirmed what we have already known? Change is hard.
What about the 30% of projects that do meet expectations?? These companies address more than process improvements, technology innovations and market forces.? They address people issues as well.? Companies good at change understand that goals are met through people.? It?s the employees that impact quality of products and services, interact with customers, use resources and create new ideas.? A plan is just a piece of paper of no one is willing to follow it and a goal is just a number if no one cares about achieving it.
Whether you are launching new information technology, applying an innovative work process or completing a merger transaction, effective change management is essential to your success. Leaders and project teams must understand the human dynamics of change and prepare for the emotional response it can generate. As leaders, you must manage the complex technical aspects of business changes while considering:
- The impact of change on individuals, teams, leaders and organizations,
- New roles, behaviors, capabilities and skills required,
- Potential sources of resistance, and
- Strategies to facilitate individual and organizational transition.
To achieve strong business results, you ultimately need people who are committed to success, motivated to get results, and who possess the knowledge and tools to get the job done. People naturally and strongly resist changes to their comfortable routine. New ideas and mindsets about how to work and an individual?s role within the organization can create uncertainty and stress.
Your challenge is to apply effective change management principles to anticipate and manage resistance. By doing so, you can achieve the organization?s ultimate goals to:
- Accelerate the pace of change to achieve timely business outcomes and financial returns,
- Address and mitigate risk,
- Improve decision making,
- Enhance coordination and support long-term business benefits,
- Minimize the short-term dip in employee productivity and increase long-term productivity, and
- Strengthen the dynamic and adaptive responses of the organization and build the organization?s ability to handle change in the future.
The Change Management Pocket Guide was written to help people effectively manage organizational change.
Why Readers Should Buy the Book
The Change Management Pocket Guide provides an excellent resource for people who need to make change happen.? This tactical, hands-on guide leads you through the process of managing change from planning for change through sustaining new ways in your organization.
About the Authors:
Kate Nelson & Stacy Aaron
Kate Nelson is a partner at Change Guides LLC with over 17 years of business experience working with large and small companies worldwide to help them manage change. Her clients have spanned consumer products, life sciences and manufacturing industries. She has authored numerous articles in regionally and nationally distributed publications and is frequently sought out and cited as an expert in the field of organizational change. She earned a BS from the College of William and Mary, an MBA from the Fisher School of Business and an MS from the School of Natural Resources at Ohio State University.
Stacy Aaron is a Partner with Change Guides LLC with more than 20 years of business and academic experience specializing in change management. Stacy has provided change management consulting and training to many healthcare, non-profit, and service organizations. She has authored numerous articles and is cited as an expert in the field of organizational change. She has taught marketing, management and organizational behavior at Miami University of Ohio and Wilmington College. Stacy earned her BS from Miami University of Ohio and an MBA from the Weatherhead School of Management at Case Western Reserve University.
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